Vypple Concierge
Not an answering service. A concierge for your business.
Meet Venus, your Vypple Concierge. She gives every caller tailored, attentive service in your voice around the clock: routing calls to the right person, booking appointments, pre-qualifying leads, and screening out spam, so your customers are looked after and your team is freed from the constant interruptions.
Up and running in weeks, sometimes days. Keep your number. No new hardware.
The problem
The phone runs your team, instead of your team running the business.
Every ring pulls someone off the work in front of them, and most of it is repeat questions, spam, and callers who aren't ready to buy. The people who need real attention wait, get a rushed answer, or move on to whoever served them better first.
62%
of calls to small businesses go unanswered
85%
of callers who hit voicemail never call back
78%
of customers buy from whoever responds first
Sources: 411 Locals call-answering study; industry lead-response research.
What you get
Routed, booked, qualified, and screened.
A concierge for every caller: tailored, attentive service that routes the right people to the right place and handles the rest. Your team keeps the high-touch work. Venus takes the interruptions.
01.
Answered instantly
Every caller greeted right away by a warm, capable voice. No hold music, no "press 3," no voicemail gamble.
02.
Open when you're closed
Nights, weekends, holidays. Your business keeps its hours. Your phone stops keeping them.
03.
Qualifies, then books
Venus learns what each caller needs, pre-qualifies real leads, and puts appointments and consultations straight onto your calendar. Your team spends its time on the people ready to move.
04.
Spam never reaches you
Robocalls and cold sellers get screened out. The only interruptions left are the ones worth taking.
05.
Overflow that never drops
Built for real call volume. Retail floors, front desks, and multi-location teams: when every line is busy and staff are with customers, the next caller still gets answered without waiting.
06.
Knows when to get you
It can tell "what are your hours?" from "this is urgent." Real emergencies route to a human immediately, by your rules.
How it works
Set up in weeks, not months. Not another system to manage.
1.
Forward your calls
Keep your number and your phone. We set up Venus with your services, hours, prices, and the way you like to sound.
2.
Venus answers
Every call greeted instantly. She answers questions, books appointments onto your calendar, and takes care of routine requests end to end.
3.
You stay in the loop
A text summary after every call. Urgent matters ring through to you or your on-call person immediately, by rules you set.
Who it's for
Anyone whose phone rings more than they can answer.
Small businesses
Dental offices, salons, HVAC, law, and trades. Calls answered and booked while your team does the actual work.
Learn more →
Retail and mid-market teams
Stores, showrooms, and multi-location operations. When staff are with customers and every line is busy, overflow calls get answered instead of dropped.
Learn more →
Events and venues
Weddings, galas, fundraisers, corporate events, and celebrations. Guest questions, RSVPs, ticketing, and day-of logistics handled with the warmth the occasion deserves.
Learn more →Questions
Fair questions, straight answers.
Will callers know they're talking to an AI?
Venus sounds natural and never pretends to be human if asked. What callers notice is that someone picked up immediately, knew your business, and solved their problem. Schedule a demo and judge her voice yourself.
What happens when a call needs a real person?
You set the rules. Urgent calls ring through to you immediately. Everything else becomes a clean text summary you can act on when you're free.
Will this replace my front desk?
No. It extends your team. The concierge absorbs the volume, the after-hours calls, and the interruptions, so the people you have spend their time on high-touch work. Think lower front desk costs, not fewer people.
Can I still answer my own phone?
Yes. Venus catches what you can't. Answer when you want to, and she takes everything else.
Does it work with my current phone number?
Yes. You keep your number and forward calls to your concierge. No new hardware, no new phone system, nothing for your team to learn.
What does it cost?
Plans start at $199 per month, which includes a monthly usage credit worth up to 180 minutes of conversation or 1,500 text messages in any blend, and scale in simple tiers as your volume grows. Every tier is the full concierge. One-time setup starts at $795 and is quoted to your situation. The pricing page has the details.
How long does setup take?
Weeks, not months, depending on your industry and complexity. Simple setups can go live in days. You tell us about your business, we train Venus on it, and you listen to test calls before she goes live.
Try it right now
Give every caller someone great to talk to.
Schedule a demo and hear Venus answer live. Ask her anything: hours, booking a time, the questions your customers actually call with.
Schedule a demo