How it works
What happens when your phone rings.
Fewer interruptions, more booked business, and a summary in your pocket. Here's how every call, text, and web inquiry gets there.
The system
Every inquiry in. Every outcome handled.
One concierge, always on. Inquiries come in by phone, text, or web; they leave booked, answered, or routed to you.
Every channel
Call, text, or web. Same concierge.
However your customers and guests reach out, Venus answers, with the same knowledge and the same rules. Built for small businesses and events alike.
Phone calls
Answered instantly, any hour. Questions handled, appointments booked, urgent calls routed to you.
Text messages
Customers who text get real answers and booking confirmations, not silence until someone is free.
Your website
Venus lives on your website too, greeting visitors, answering questions, and booking while you work.
The call journey
Five things happen on every call.
Each one is work you no longer have to stop for.
- 1
Greeted instantly
Venus answers right away, any hour, any day. Callers hear a warm, natural voice that sounds like your business, not a phone tree.
- 2
Questions answered
Hours, services, directions, availability. It knows your business the way a veteran front desk does, and it never guesses: if you haven't given it an answer, it takes a message instead of making one up.
- 3
Booked on your calendar
Appointments, reservations, and consultations go straight onto your calendar with the details captured. The call ends with the job done, not a sticky note.
- 4
You get the summary
After every call, a text or email lands with who called, what they needed, and what happened. Skim it between customers or at the end of the day.
- 5
Urgent calls reach you
It can tell routine from urgent. Emergencies and VIPs ring through to you or your on-call person immediately, by rules you set.
Your business, your rules
It only knows what you teach it.
What it knows
- Your services and prices
- Your hours and holidays
- Your policies and frequently asked questions
- Your booking calendar
Taught during setup. Updated any time with a message to us.
What you control
- The greeting and the voice
- Which calls escalate, and to whom
- What happens after hours
- What it must never say or do
Venus never pretends to be human, and she never invents an answer.
Setup
Works with what you already have.
Keep your number
Calls forward to your concierge. Turn forwarding on or off whenever you like, from your own phone.
Your calendar
Bookings land directly on the calendar you already use, including Google Calendar and Outlook.
No new hardware
Nothing to install and nothing for your team to learn. If your phone rings today, you are ready.
From first conversation to answering your calls:
Tell us about your business. Hours, services, prices, and the questions customers actually ask.
We set up Venus and you listen to test calls. Adjust the voice, the greeting, the answers.
Forward your number and Venus starts answering. We stay close and tune as real calls come in.
Simple setups can be live in days. Most take a few weeks, depending on your industry and complexity.
Questions
Fair questions, straight answers.
Will callers know they're talking to an AI?
Venus sounds natural and never pretends to be human if asked. What callers notice is that someone picked up immediately, knew your business, and solved their problem. Schedule a demo and judge her voice yourself.
What happens when a call needs a real person?
You set the rules. Urgent calls ring through to you immediately. Everything else becomes a clean text summary you can act on when you're free.
Will this replace my front desk?
No. It extends your team. The concierge absorbs the volume, the after-hours calls, and the interruptions, so the people you have spend their time on high-touch work. Think lower front desk costs, not fewer people.
Can I still answer my own phone?
Yes. Venus catches what you can't. Answer when you want to, and she takes everything else.
Does it work with my current phone number?
Yes. You keep your number and forward calls to your concierge. No new hardware, no new phone system, nothing for your team to learn.
What does it cost?
Plans start at $199 per month, which includes a monthly usage credit worth up to 180 minutes of conversation or 1,500 text messages in any blend, and scale in simple tiers as your volume grows. Every tier is the full concierge. One-time setup starts at $795 and is quoted to your situation. The pricing page has the details.
How long does setup take?
Weeks, not months, depending on your industry and complexity. Simple setups can go live in days. You tell us about your business, we train Venus on it, and you listen to test calls before she goes live.
Try it right now
Give every caller someone great to talk to.
Schedule a demo and hear Venus answer live. Ask her anything: hours, booking a time, the questions your customers actually call with.
Schedule a demo