About Acorn Shield Insurance

Independent protection for Connecticut families and businesses since 2018.

About Us

Acorn Shield Insurance is a full-service independent agency serving families and businesses across Hartford County and beyond. Founded by Michael Torres in 2018, we represent 12 top-rated carriers to find coverage that fits — not coverage that's convenient for us. From homeowners and auto to commercial packages and life planning, our team handles your insurance so you can focus on everything else.

As an independent agency, we're not tied to any single insurance company. That means we shop your coverage across 12 top-rated carriers to find the best combination of price, coverage, and service. Our loyalty is to you, not a carrier.

Our Team

Michael Torres

Agency Principal

Michael founded Acorn Shield after 15 years at a large brokerage, driven by the belief that independent agencies deliver better outcomes for clients. He specializes in complex commercial accounts and high-net-worth personal lines.

Commercial LinesHigh-Value HomeRisk Management

CPCUCIC

CT Producer License #2478901

Sarah Chen

Personal Lines Manager

Sarah leads the personal lines team with a focus on making coverage decisions simple and transparent. She's known for finding discounts most agencies miss.

HomeownersAutoUmbrella

CICCISR

CT Producer License #2891034

David Okafor

Commercial Lines Specialist

David helps small and mid-size businesses across Connecticut build insurance programs that actually protect them. Previously underwriting at Travelers.

Business Owners PolicyWorkers CompProfessional Liability

CRMAINS

CT Producer License #3102876

Emily Rodriguez

Life & Benefits Advisor

Emily works with families and business owners on life insurance and income protection strategies. She believes every family deserves a financial safety net.

Term LifeWhole LifeDisability Income

LUTCF

CT Producer License #3245019

Jack Moriarty

Account Manager

Jack is the first call when clients have questions, need to file a claim, or want to review their coverage. He keeps everything running behind the scenes.

Policy ServiceClaims AdvocacyClient Retention

CISR

CT Producer License #3387201

Carrier Partners

We represent 12 carriers, giving us access to a wide range of products and competitive pricing.

Travelers

Home, Auto, Umbrella, Commercial

The Hartford

Commercial, Workers Comp, Auto

Progressive

Auto, Home, Umbrella

Safeco

Home, Auto, Renters

Hanover

Home, Auto, Umbrella, Commercial

Plymouth Rock

Auto, Home

MAPFRE

Home, Auto

Nationwide

Life, Home, Auto

Guard Insurance

Workers Comp, Commercial Auto, BOP

Employers

Workers Comp

Mutual of Omaha

Life, Disability

Wright Flood

Flood

Licenses & Certifications

Agency License

CT Agency License #AGY-789012

National Producer Number

NPN-18247563

E&O Insurance

Philadelphia Indemnity Insurance Company — $2,000,000 per occurrence / $4,000,000 aggregate

States Certified

Connecticut

Team Designations

CPCUCICCRMCISRLUTCFAINSCPIA

Coverage descriptions are illustrative and simplified. Actual policy terms, conditions, and exclusions vary by carrier and state.

Service Area

We serve families and businesses across Hartford, Tolland, Litchfield counties and beyond.

West HartfordFarmingtonAvonSimsburyCantonGlastonburySouth WindsorManchesterVernonEnfieldBloomfieldWindsorNewingtonWethersfieldRocky HillPlainvilleBristolNew BritainEast HartfordCoventry

Office Hours & Location

Hours

Monday — Friday 8:30 AM — 5:30 PM

Saturday 9:00 AM — 1:00 PM

Sunday Closed

Location

247 Farmington Avenue, West Hartford, CT 06107

Free parking available in the rear lot. Handicap accessible entrance on the ground floor.

Awards & Recognition

2024 Hartford Magazine — Best Insurance Agency

2023 IIACT — Agency Excellence Award

2023 Hartford Business Journal — Top 25 Insurance Agencies

2022 West Hartford Chamber — Small Business of the Year Finalist

Community Involvement

West Hartford Youth Hockey

Sponsor

Title sponsor of the U12 travel team since 2020

Connecticut Foodshare

Volunteer

Annual holiday food drive — 2,400 lbs donated in 2024

Farmington Valley YMCA

Partner

Free insurance review nights for YMCA members quarterly

West Hartford Library Foundation

Donor

Annual fund contributor supporting community programming

Technology & Tools

Client Portal

Access your policies, ID cards, and documents 24/7 from any device.

Mobile App

File claims, request certificates, and contact us right from your phone.

Electronic Signing

Sign applications and endorsements digitally — no printing, scanning, or mailing.

Privacy & Data Security

Your personal information is protected by industry-standard encryption and access controls. We never sell or share your data with third parties outside of the normal course of securing your insurance coverage. All staff complete annual privacy and data security training.