Claims Center

We handle claims so you don't have to navigate it alone.

How the Claims Process Works

1

Report the Incident

Call us immediately or use our online portal. We'll document the details and guide you on next steps to protect yourself and your property.

2

Gather Documentation

Take photos, collect police reports, get repair estimates. We'll tell you exactly what your carrier needs to process the claim efficiently.

3

We File on Your Behalf

We submit your claim directly to the carrier with all supporting documentation. No phone trees, no claim numbers to track down.

4

Adjuster Assignment

The carrier assigns an adjuster to evaluate the claim. We stay involved to advocate for fair assessment and timely resolution.

5

Resolution & Payment

Once approved, payment is issued directly to you or your repair provider. We follow up to make sure everything is settled properly.

24/7 Emergency Claims Lines

For after-hours emergencies, contact your carrier directly:

Travelers 1-800-252-4633
The Hartford 1-800-243-5860
Progressive 1-800-776-4737
Safeco 1-800-332-3226
Hanover 1-800-628-0250

Claims process shown is representative of a typical independent agency workflow. Actual processes vary by carrier and claim type.