For retail and multi-location teams
Keep the floor moving. Keep every caller answered.
When your people are with customers, Venus, your Vypple Concierge, answers the calls they can't get to: hours, availability, appointments, and the ones that truly need a manager.
The problem
Your busiest hours on the floor are your busiest hours on the phone.
The customer at the counter deserves full attention. So does the one calling. Your team can't give both at once, and callers who can't get through call a competitor.
What it handles
The calls your floor shouldn't have to stop for.
Hours, directions, and holiday schedules
The questions that interrupt most, answered without anyone leaving the counter.
Product and service questions
Answers what you have taught it about your stock basics, services, and policies. It never guesses.
Appointments and consultations
Fittings, consultations, and services booked straight onto your calendar.
The right store, the right person
One concierge covers every location, knows each store’s details, and routes callers where they need to go.
Vendor and robocall screening
Cold sellers never reach the floor.
Manager escalations
Complaints and urgent issues ring through to the right person, by your rules.
Your best people belong with the customer in front of them. Venus takes the interruptions. Your team keeps the service moments that build loyalty.
Try it right now
Give every caller someone great to talk to.
Schedule a demo and hear Venus answer live. Ask her anything: hours, booking a time, the questions your customers actually call with.
Schedule a demo